SHIPPING & RETURNS
- All Orders are shipped within 48 hours of purchase.
Orders can take 5-7 WORKING days to be delivered.
- Worldwide shipping is available and calculated at the checkout.
- All orders are shipped to the EXACT address provided. Broke Boys is not legally liable for incorrect address supplied at the checkout.
- Returns must be made within 14 days of purchase
- We do not currently offer a free returns system. Therefore, customers are responsible for postage fees for returned items. We advise sending returned items via a “tracked” postal service to ensure both the customer and Broke Boys are aware of the item’s location. Broke Boys does not stand legally liable for replacements or reimbursement of funds of any lost returns.
- All returned items will first go through a quality control check. Only items in the condition of which they were sold will be replaced or refunded.
- If you wish to return an item please head over to our CONTACT US page and tell us what you would like to return. Please include your full name, full address and order number for the fastest response.
TERMS AND CONDITIONS:
- Only once outside of the specified delivery times is Broke Boys legally obliged to communicate in regards to the location of postage. Consumers will be referred to this page to calculate postage arrival times until outside of the expected arrival.
- Email response times can typically take up to 48 hours.
- All stickers are quality control checked before leaving our distribution hub. Please expect creases from folding of vinyl in order to ship efficiently in the required packaging. Stickers show sufficient adhesive through their ability to stick to the backing paper. Stickers must not come into contact with any cleaning products, waxes or window cleaners. Broke Boys advises water only to clean areas before application.
- Broke Boys will not be held liable for the misapplication of stickers. Once the backing paper is removed Broke Boys will not be held liable for the replacement of stickers if applied incorrectly or damaged. If damaged during transit Stickers must be photographed and sent via email on our contact page. In this instance backing paper must clearly visible and show no signs of attempted removal.
- Broke Boys reserves the right to all logos and intellectual property hosted on this website and on its products. Broke Boys will not print stickers outside of its colour ranges available on the website. Products outside of the ranges offered on the site will be a clear breach of copyright infringement. Broke Boys will legally take action against those who produce fake products using our mark.
OPENING AND EMAIL RESPONSE HOURS:
- Monday: 10am - 4pm
- Tuesday: 10am - 4pm
- Wednesday: 10am - 4pm
- Thursday: 10am - 4pm
- Friday: 10am - 4pm
- Saturday: CLOSED
- Sunday: CLOSED
Email response can take up to 48 WORKING HOURS.